Privacy Policy laju99

When you register an account or use laju99 services, we may collect the following information to ensure the platform operates properly and securely:

• Full name as shown on your identity card (MyKad) or valid identification document
• Active email address for communication and account verification purposes
• Mobile phone number registered in Malaysia
• Payment method information such as Touch 'n Go eWallet details, DuitNow account or FPX online banking information
• IP address, device type, operating system and technical data related to login sessions
• Records of deposit and withdrawal transactions made through the platform
• Game and betting activity history for internal audit and compliance purposes

Information collected by laju99 is used solely for legitimate and transparent operational purposes, including:

• Processing registration and account verification for new players
• Processing deposit transactions from RM10 and withdrawals from RM100
• Delivering 24/7 customer support via live chat and email in Malay and English
• Sending important notifications related to your account, bonuses or relevant promotions
• Ensuring compliance with the international licensing requirements under which we operate
• Preventing fraud, money laundering and other unlawful activities
• Improving service quality based on anonymised usage pattern analysis

laju99 prioritises your privacy. Your personal information will only be disclosed to third parties in limited situations with legitimate justification:

• Approved payment service providers such as Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay operators and cryptocurrency service providers (USDT, BTC, ETH) — solely to process your financial transactions
• Regulatory authorities or law enforcement when legally required by law or court order
• Third-party identity verification services to fulfil KYC (Know Your Customer) requirements
• Technology and infrastructure providers directly involved in operating the platform

All third parties working with laju99 are required to comply with strict confidentiality agreements and are not permitted to use your data for any purpose other than what has been agreed.

The laju99 website uses cookies and similar tracking technologies to improve your browsing experience. The types of cookies we use include:

• Session cookies required to maintain your login status while browsing the platform
• Preference cookies that store your chosen language and display settings
• Analytics cookies that help us understand how users interact with the platform without revealing personal identity

laju99 implements multiple layers of technical and organisational security to protect your personal information from unauthorised access, loss, alteration or disclosure. Measures implemented include:

• SSL/TLS data encryption during transmission of information between your device and our servers
• Role-based access controls ensuring only authorised staff can access player data
• Continuous security monitoring to detect and respond to any threats
• Periodic independent security audits to ensure our systems consistently follow industry best practices

While we take all reasonable measures, no digital system can be guaranteed 100% safe from all threats. You are also responsible for keeping your account password confidential.

As a player registered with laju99, you have certain rights regarding your personal information:

• The right to access personal information we hold about you
• The right to request correction of inaccurate or outdated information
• The right to request deletion of your account and personal data, subject to applicable legal and compliance requirements
• The right to withdraw consent for the use of your data for marketing purposes at any time
• The right to request restriction of processing your data in certain circumstances

To exercise any of the above rights, please contact the laju99 customer support team via 24/7 live chat or email at [email protected]. We will respond within a reasonable timeframe.

As a platform operating under international licensing, laju99 is required to carry out identity verification procedures (KYC — Know Your Customer) to comply with licensing requirements and prevent fraud and money laundering.

Documents that may be required during the KYC process include a copy of a valid identity card (MyKad) or passport. All submitted documents are handled with the utmost confidentiality and used solely for verification purposes.

As laju99 operates in a global environment, your personal information may be processed or stored on servers located outside Malaysia. In such cases, we ensure that such data transfers comply with data protection standards that are equivalent to or stricter than those required by local law.

All data transfer agreements between laju99 and our technology partners include binding data protection clauses to ensure your information remains secure regardless of where it is processed.

The laju99 platform may contain references to third-party services such as game software providers. This Privacy Policy applies only to information collected directly by laju99. laju99 is not responsible for the privacy practices of any third party and recommends that you read their respective privacy policies before providing any personal information.

laju99 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in operations, technology or legal requirements. Any material amendments will be communicated to registered players via email or in-platform notification.

The effective date of the latest version of this Privacy Policy is as shown at the top of this document. Continued use of the laju99 platform after that date indicates your acceptance of the latest version of this policy.

If you have any questions, concerns or complaints regarding this Privacy Policy or how laju99 handles your personal information, please contact our team through the following channels:

• 24/7 live chat accessible directly through the laju99 platform in Malay and English
• Email: [email protected]

Our team will respond to privacy-related enquiries within a reasonable timeframe and ensure every case is handled appropriately.